Leadership
At Concierge, we believe trust is built on personal connection. So, let’s put some faces to names.
Jason Hopkins
PARTNER
Meet Jason, an integral part of our team and the mind behind Concierge’s claim administration and benefit design.
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Certified Self-Funded Specialist through HCAA
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Previous President of a TPA/UR/CM company based in Oklahoma and Arkansas
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Member of the Texas Tech University Alumni Association— Wreck ’em Tech!
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Serves on public and private boards, and as a leader for the Fellowship of Christian Athletes—for HIS glory!
Bonus fact! Jason is our team’s golfer extraordinaire—you can often catch Jason, his wife Stacy, and their two children, Faith and Taton, at the golf course!
Chris Loyd
PARTNER
Chris is in charge of Concierge’s marketing and finance—we wouldn’t be where we are without his guidance!
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Second-generation insurance broker, turned Concierge TPA partner
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Supporter of the University of Oklahoma, Oklahoma State University, and the University of Kansas—Boomer Sooner! Go Pokes! Rock Chalk!
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Previous youth football, basketball, and baseball coach (He still gets called “Coach” around town!)
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Patriarch of a family that’s never short on love or on their commitment to their faith
Bonus fact! Chris and his wife, Lorie, are blessed with a beautiful, blended family. With five children—Chris’s Zack, Emma, and Noah, and Lorie’s Madi and Noah—it’s truly a full house! And yes, there are two Noahs, but Chris doesn’t mind: “It’s always fun yelling out their name when you need them. You always get twice the help!”
Duane Bartelt
PARTNER
Meet Duane, Concierge’s technology systems and data information management guru.
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Founded and led a national insurance brokerage company for 15 years
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Professional speaker with 25+ years of experience focusing on personal development, sales, and motivational topics
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Iowa State University alumni with a degree in agriculture business—he knows the ins and outs of farming, computers, and public speaking!
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Current soccer and softball coach, and Assistant Scoutmaster for his children, Carson and Ava
Bonus fact! Concierge calls Duane our “podcast guy.” He’s always on the lookout for new episodes on business, personal development, and health. Whenever any of us need a pep talk, we know where to go!
Todd Archer
PRESIDENT
Todd is the backbone of Concierge! Our president and humble leader has decades of experience and a heart for service.
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30+ years of TPA business experience
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University of Tennessee – Knoxville alumnus with a degree in insurance (a rare find, even in the TPA world!)
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Member of several non-profits and industry boards
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Staunch Southern Baptist with a belief that God loves those in the back row just as much as the ones in the front
Bonus fact! Although Todd and his family call Jackson, Tennessee home, they’ve lived in Oklahoma for over three decades. He and his wife, Periann, consider OK a second home and feel blessed to live within two miles of their two children, Brittany and Anderson (Buddy), and five grandchildren.
Jeff Knox
CHIEF INFORMATION OFFICER
With his extensive IT knowledge, Jeff keeps our team moving to the future. He is a vital component in keeping us and our clients’ info secure.
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Experienced technician with over 30 years of IT experience
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Cultural revolutionary with multiple complex projects with competing resource priorities under his belt
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Proponent of cultivating talented people rather than just developing core applications
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Enjoys managing technology to leverage current assets and improve efficiencies, both internally and for our clients
Bonus fact! Jeff has a nickname he’s quite fond of— it’s Papa (or whatever else his grandkids decide to call him). His main goal in life is to spoil his grandchildren and play lots of golf with his family!
Our Values
Our values live in more than just a list. We place service, creativity, and an exceptional experience at the center of every customer interaction we have.
Whether we're in the office or out volunteering, the Concierge team is always looking for ways to redefine what service means.
Industry Associations
At Concierge, we make it a priority to stay on top of the latest news, trends, legislation, and all other aspects of self-funding. The insights gained and relationships made through these organizations allow us to better serve you and your groups while staying true to our core value of providing creative excellence.
Todd Archer, Concierge’s President, served as President of HCAA from 2009-2011.
Proud members of the Self Insurance Institute of America. Todd Archer, President at Concierge, currently sits on the Self Insurance Political Action Committee.
Proud members of the Society of Professional Benefit Administrators.
How Can We Help You?
We’re excited to share our culture of partnership and excellence with you. Want to learn more about all the services that Concierge has to offer?